Customer Reviews:
| Showing reviews 51-53 of 53 | | « PREV 1 ... | | |
 So far, not impressed October 8, 2007
8 out of 15 found this review helpful
I just bought this at BB&B. The directions are quite simple. I soaked the filter in warm water prior to screwing it onto the fill cap. I've tapped for air bubbles, etc... But I've been working on this for about an hour now and I'm not getting any mist and the display is just blinking at me. I've read the whole user manual and will call customer service in the morning. It's just frustrating to read the reviews of other similar Venta humidifier products to see that they seem to work about half of the time.
Product rushed to market- fatal flaws/ poor customer service January 27, 2007
6 out of 12 found this review helpful
In case you had not noticed, the actual hygrometer reading will never display below 30%. So the unit is programmed that anything below 30%= 30%. As a result of this if you set the unit to desired at 30%, it will never turn on. So the first workable setting is 35% and you will never obtain an accurate actual indication.
When I tried to report the issue to customer service, it took 30 tings, then I was on hold for 10 minutes. They promoised a tech would call me back, never happended.
I own the Venta L 84 air washer, the air washer units made in Germany are the highest quality units avaibable, bar none. However Venta tried to get into the ultrasonic market to compete with Air o Swiss, and they apparently jumped in with their test model still full of bugs....
CAVEAT EMPTOR: AMAZON.COM'S SUPPLIER, TODAY'S CONCEPT, FAILS TO DELIVER !!!! November 18, 2008
1 out of 5 found this review helpful
After reading reviews on Amazon.com, I ordered this product from a company called Today's Concept. Four days later I received an e-mail informing me that Today's Concept had experienced a delay in receiving my order, there was a delay in receiving the product from the manufacturer, and they would inform me when shipment would occur. Alternatively,I could phone their Customer Service dept. for shipment info. I phoned, was placed on hold for over 10 minutes before finally being attended. I provided my order number and was informed that the product had shipped two day's prior and that delivery could be expected on 11/20, within about 10-12 days of ordering (which would have been acceptable). Today I received a mysterious e-mail from Amazon.com that my order had been CANCELLED--no reason provided!?!? I am a loyal Amazon.com customer and assume the re-seller, Today's Concept, is responsible for the miscommunication/misunderstanding. I recommend ordering products ONLY direct from Amazon.com. I also suggest that Amazon.com dump this supplier.
|
